I'm following the Eurostar debacle because I'm trying to get on one. Interesting to see Twitter and Facebook emerging in this breaking story as a strong complement to traditional media. TV and radio bulletins break news performed well but as this article explains, for passengers arriving at St Pancras over the weekend looking for detail and minute by minute updates, social media were the way to go. With GCSE French, you could even follow the progress of a mob of passengers who forced themselves onto a train in real time. This article looks at why Eurostar was so slow to use their existing social media outlets.